Compliance information

Privacy Policy

Effective date: April 13, 2026

Miranda Agency respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit this website, request an insurance quote, communicate with us, or participate in our SMS messaging program.

Who We Are

This website is operated for Miranda Agency. The legal business entity for the agency is Scott Miranda Agency LLC. Miranda Agency serves clients in Arizona.

Information We Collect

We may collect personal information you voluntarily provide, including your name, phone number, email address, mailing address, and details related to your insurance needs. If you request information about auto, home, renters, condo, life, umbrella, business, or recreational insurance, we may collect additional information needed to review your request and respond appropriately.

We may also collect technical information automatically, such as IP address, device type, browser type, pages viewed, referral source, time spent on the site, and general website usage information.

How We Use Information

We use information to respond to inquiries, provide quote assistance, communicate about insurance products and services, maintain records, improve the website experience, support compliance obligations, and protect against fraud or unauthorized activity.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to operate the website, remember user preferences, evaluate website performance, and support advertising or remarketing activity. You may control cookies through your browser settings, although disabling them may affect certain site functionality.

Form, CRM, and Analytics Providers

Miranda Agency may use website analytics tools, quote form providers, CRM platforms, lead routing systems, and communications vendors to receive inquiries, follow up with prospects and clients, and better understand website performance. These providers may process submission details and communication activity on our behalf.

How We Share Information

Miranda Agency does not sell personal information for money. We may share information with insurance carriers, licensed service providers, communications vendors, analytics providers, and other business partners when necessary to support requested services, operate the business, maintain compliance, or protect our legal rights.

Mobile Information Sharing

SMS opt-in information and mobile phone numbers collected for text messaging will not be shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in information may be shared only with vendors that help us deliver text messages or maintain our communications systems, and only for the purpose of providing those services on our behalf.

TCPA and SMS Consent

By providing your telephone number to Miranda Agency, you expressly consent to receive calls and text messages from Miranda Agency, its representatives, and service providers for purposes related to quote requests, customer care, policy servicing, appointment coordination, and marketing where permitted by law, including through automated technology where applicable.

Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or visit our Help page.

Email Communications

If you provide your email address, we may use it to respond to inquiries, deliver quote information, provide service updates, or send marketing communications where allowed by law. You may opt out of promotional emails using the unsubscribe method provided or by contacting us directly.

Data Retention

We retain information for as long as needed to respond to requests, maintain business operations, comply with legal and regulatory obligations, preserve records, and resolve disputes.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage can be guaranteed to be completely secure.

Children's Privacy

This website is not directed to children under the age of 13, and Miranda Agency does not knowingly collect personal information from children under 13.

Arizona Notice

Miranda Agency complies with applicable privacy, marketing, and insurance-related laws governing the collection and use of information in connection with quote requests, policy support, and related communications in Arizona.

Contact

If you have questions about this Privacy Policy or your communication preferences, contact Miranda Agency at (480) 400-6174, smiranda@farmersagent.com, or by mail at 9245 E Guadalupe Rd Ste 107, Mesa, AZ 85212.

Related Terms

Our text messaging program is also governed by our SMS Terms & Conditions.